Sheraton Shanghai Waigaoqiao Hotel

Hotel Description

Experience luxury and sophistication at the five-star Sheraton Shanghai Waigaoqiao Hotel, an exceptional destination nestled in one of Shanghai’s most dynamic business districts. Located at 28 Jilong Road within the prestigious China (Shanghai) Pilot Free Trade Zone in Pudong, this premier hotel offers discerning travelers a perfect blend of comfort, elegance, and convenience. With an impressive guest rating of 8.3, the Sheraton Shanghai Waigaoqiao has established itself as a highly regarded accommodation option for both business and leisure travelers visiting this vibrant metropolis. The hotel’s strategic position in the Free Trade Zone makes it an ideal choice for business executives and corporate travelers, while still providing convenient access to Shanghai’s iconic attractions and cultural landmarks.

Situated in the eastern part of Pudong New Area, the Sheraton Shanghai Waigaoqiao Hotel serves as an excellent gateway to explore the fascinating contrasts of traditional and modern Shanghai. The hotel’s location within the Free Trade Zone places guests in proximity to numerous international corporations and business facilities, while still being accessible to Shanghai’s renowned tourist destinations. From the hotel, guests can easily arrange transportation to visit The Bund with its colonial architecture and waterfront promenade, the futuristic skyline of Lujiazui featuring the iconic Oriental Pearl Tower, or the tranquil Yu Garden showcasing classical Chinese garden design. After a day of meetings or sightseeing, return to the comfort of this well-reviewed property, where attentive service and world-class amenities await. The Sheraton brand’s signature hospitality shines through in every aspect of this exceptional hotel, from its elegantly appointed rooms and suites to its thoughtfully designed common areas that seamlessly blend Eastern and Western design elements.

The Sheraton Shanghai Waigaoqiao Hotel epitomizes the luxury and attention to detail that discerning travelers expect from a five-star establishment. With its impressive 8.3 rating, guests consistently praise the hotel’s immaculate accommodations, professional staff, and comprehensive facilities. Whether you’re visiting Shanghai for business or pleasure, this distinguished hotel offers a sophisticated sanctuary where international standards of excellence meet authentic Chinese hospitality. Guests can expect spacious rooms featuring the Sheraton’s renowned Sweet Sleeper™ beds, ensuring restful nights after busy days. The hotel’s dining options showcase both international cuisine and local specialties, allowing guests to embark on culinary journeys without leaving the premises. For relaxation and rejuvenation, the hotel typically offers wellness facilities that may include a fitness center, swimming pool, and spa services. Business travelers appreciate the comprehensive meeting and event spaces equipped with cutting-edge technology, while all guests benefit from the hotel’s commitment to providing personalized service that anticipates needs before they arise. Whether you’re in Shanghai to close an important business deal, explore the city’s fascinating cultural tapestry, or simply enjoy a luxurious getaway, the Sheraton Shanghai Waigaoqiao Hotel promises an experience that exceeds expectations and creates lasting memories of your stay in one of China’s most exciting cities.

Rooms

• Estimated price from: $74. Deluxe King Room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $74. Deluxe Twin Room with 2 single beds for Max persons: 2
• Estimated price from: $82. Harbor View King with 1 extra-large double bed for Max persons: 2
• Estimated price from: $82. Harbor View Twin with 1 extra-large double bed for Max persons: 2
• Estimated price from: $102. Club Deluxe Room with Lounge Access with 2 double beds for Max persons: 2
• Estimated price from: $116. Premier Panorama Room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $257. Premier Suite with 2 single beds for Max persons: 2

Reviews

• Muhammad from Bangladesh – 30 May 2025 (8/10)

  I liked the grand entrance, the comfortable rooms. Was close to Jilong Road Metro station which was good to use to go in and out of the city.
  
  What could be improved: I did not like the room was super dark, even with all the lights on.
  
  Did not like the concierge attitude , as he was not helpful at all. He simply wanted to finish the conversation with out providing me a solution. Which is a shame, because you would consider your own hotel staff to be as friendly and helpful as your family in a foreign land. But I found people on the roads were more friendly than the hotel concierge during the day shift.
  
  The Spa service was really below standard for such as establishment.
  
  There are no shops close to the property to purchase fruits , etc.

• Melanie from United Kingdom – 11 January 2025 (9/10)

  We loved our stay, the staff were so helpful even helping us tell taxi drivers where to go for our early morning flight which took a lot of stress out of it, because there's a language barrier. Our room was so stunning, and absolutely huge. It's totally my fauly for not looking up the location properly, as it was 40 min taxi from The Bund etc, but it was really easy to get to the airport via taxi which is what we needed for our overnight layover in Shanghai. Overall, it was wonderful!
  
  What could be improved: Nothing, everything and everyone was great!

• Muneer from Iraq – 27 December 2024 (9/10)

  I like the room very comfortable furnishings. Large bathroom.

• Jerome from Qatar – 1 June 2023 (8/10)

  I didn't opt for the breakfast as the price was steep at RMB 200/day . Otherwise everything was good but far away from Central Shanghai.
  The decor both inside the room and on the lobby was good
  
  What could be improved: Location , far from my office . Neverthless , the subway station was near

• Liu from United States – 23 April 2025 (8/10)

  Location and friendliness
  
  What could be improved: Our first room had a water leak and the curtain between the bathroom and sleeping area wouldn't shut. Our replacement room was decent, but the beds and pillows are not very comfortable.

• Pei from United States – 13 March 2023 (8/10)

  The room was spacious and clean. The interior design is neat and up to the standard for Marriott. The location is right next to the subway station where you can commute to the airport and high speed railway station quickly. The breakfast has many choices in the buffet. The cleaning staff are energetic, courteous, and proactive.
  
  What could be improved: The AC was broken and when I requested it to be repaired, the staff came in delay to the point the room temperature hiked up to 30 celsius degree when outside temperature was around 10. I eventually requested to change to a different room and they reluctantly agreed.

• Ravaughn from South Africa – 11 May 2025 (9/10)

  Love everything about this place

• Eric from United States – 2 May 2025 (5/10)

  Clean // well kept
  
  What could be improved: Location is too far away from tourist interests — not a good hotel location for tourists

• Erik from Switzerland – 20 January 2025 (6/10)

  The breakfast, bar and the club lounge must be improved.

• Anne from Singapore – 4 May 2024 (4/10)

  The pool, spa, steam room and sauna. The size of the room was good too.
  
  What could be improved: The staff were very arrogant especially those at the front desk and at breakfast room. I have stayed at various different hotels of varying grades in China. This hotel has the worst service by far. They made the customers feel as though they do not have money to pay. They even charged me double the room charges for deposit. Their breakfast was nothing to write home about.

SURROUNDINGS

Facilities