Novotel Shanghai JingAn

Novotel Shanghai JingAn Overview

First Impressions

Pulling up to Novotel Shanghai JingAn on North Xizang Road, you get this immediate sense that you’ve landed somewhere solid — not flashy, but genuinely put-together. The four-star property sits in the Jing’an District, which honestly is one of the better parts of Shanghai to base yourself in. The lobby feels calm and modern without trying too hard, and the staff at check-in are the kind of people who actually make eye contact and mean it when they ask how your journey was.

Location & Neighborhood

Jing’an is one of those districts that rewards curious walkers. You’ve got tree-lined streets, good coffee spots tucked between older lane houses, and the kind of energy that feels like real Shanghai rather than a tourist-polished version of it. The hotel’s position on North Xizang Road puts you within reasonable reach of Jing’an Temple and the metro, so getting around the city doesn’t require much planning. Couples especially seem to appreciate this — and honestly, it makes sense, because the neighborhood has a nice rhythm to it, day and night.

The Rooms

Rooms here are clean, well-sized, and thoughtfully laid out — you won’t feel like you’re squeezing past the bed to get to the bathroom. The design is that familiar Novotel style: neutral tones, decent lighting, nothing that’ll blow your mind but nothing that’ll annoy you either. I mean, sometimes that’s exactly what you need after a long day of navigating a city like Shanghai. Beds are comfortable, and the soundproofing does a reasonable job of keeping the city noise at bay.

Breakfast

The breakfast buffet here is worth getting up for — and I don’t say that about every hotel breakfast. It leans Asian in its focus, which makes sense given where you are, and there’s enough variety that you won’t be staring at the same options on day three. Think congee, dim sum-style bites, fresh fruit, and a few Western staples for those who need them. It’s a proper start to the day, not an afterthought.

Why Guests Love It

What keeps people coming back to this hotel, I think, is that it just works. Free parking is available on-site, which is genuinely useful if you’re renting a car or arriving with a lot of luggage — parking in central Shanghai is not something you want to be improvising. The rating sits at a solid 7.7 overall, and couples in particular tend to rate the location even higher, around 8.0, which tracks with the neighborhood’s character. It’s not the most glamorous stay in Shanghai, but Novotel Shanghai JingAn delivers consistency, a good address, and that quiet confidence of a hotel that knows its guests and looks after them well. For a four-star stay in one of the world’s most dynamic cities, that’s a pretty good deal.

Hotel in Shanghai reservations surge before F1 weekend when supercars hum along Yan’an Elevated Road.

Novotel Shanghai JingAn Accommodations

Reviews of Novotel Shanghai JingAn

• 菊美 from Japan – 16 May 2025 (8/10)

  服務人員熱情，酒店乾淨，地段好外出交通方便
  
  What could be improved: 6 00多元一晚沒有早餐提供有些價格貴，外出旅遊的我感到有些不可思議！

• Berenice from Hong Kong – 19 April 2025 (5/10)

  The gym and laundry room
  
  What could be improved: They didn't clean properly; someone put a double eyelid sticker and fake eyelashes in the shower area. And there was nothing to do near the hotel. They didn't have air conditioner when it was 30’C was crazy hot

• Yiu from China – 11 April 2025 (9/10)

  入住办理比较快，房间较大无异味，洗澡水及下水都很顺畅，房间总体比较安静。
  
  What could be improved: 首先两次入住吹风机都是坏的，这次是完全不工作；其次枕头太软，一点承托力都没有，导致我睡眠很差。

• Duckie from Hong Kong – 7 April 2025 (7/10)

  The overall experience was nice but the bathtub is not clean there are some black particles falling out from the tap.

• Robert from Netherlands – 27 October 2024 (8/10)

  The room was incredibly comfortable, it was very spacious, clean, cozy, and I felt happy coming to my room to relax. The breakfast assortment offered a lot of variety.
  
  What could be improved: The staff although professional, unfortunately did not speak a word of English or made an effort to provide a warm welcome/goodbye. Only the guy who was taking the room numbers for breakfast made an effort via the use of translation app.

• Stefano from Italy – 17 August 2024 (6/10)

  Posizione centrale
  
  What could be improved: Bagno che si allarga quando fai la doccia.
  Persone che lavorano durante la notte
  Reception che non parla inglese
  TV che non funziona
  WiFi scadente

• Chen from Singapore – 22 May 2024 (6/10)

  It is located near to Shanghai Rail Station.
  
  What could be improved: The staff and one supervisor showed un professional when I requested an itemized receipt (not invoice). This is a normal process in any hotel although I reserved the hotel through traveling agents like Booking or Trip.com.

• Romain from Belgium – 7 May 2024 (6/10)

  L’emplacement est très calme et idéal. Proche du métro et une position centrale dans la ville. La chambre est très belle et bien décorée. La douche est très agréable à utiliser.
  
  What could be improved: Le personnel parle très difficilement anglais.
  
  Il propose un mini-bar dans la chambre mais il ne parvient pas à refroidir les boissons. Quand on demande des glaçons au bar à cocktail, on nous dit qu’il n’y en a pas.
  
  La télévision fonctionne une fois sur 3. Impossible d’avoir les chaînes de télévision. Il faut passer sur le Netflix qui est payant…
  
  Quand vous arrivez vous trouver que dans le kit de bienvenue on vous offre des boules Quiès, on comprend vite pourquoi… Les clients ne font absolument pas attention à la porte qui claque et réveille tout l’étage. Il serait intéressant de mettre un cale-porte ou un système qui empêche que cela fasse tant de bruit.
  
  Enfin, au petit-déjeuner, tout est écrit en chinois. Impossible de savoir ce que l’on mange.

• 旅人 from Taiwan – 10 April 2024 (5/10)

  大門以內的所有工作人員，基本上都帶著較溫和的語氣和態度服務，感覺非常舒服。
  
  What could be improved: 訂購35平米的房型，結過進房一看尺寸有明顯差距，櫃台表示尺寸是帶上浴廁，雖然一個人夠用，但國際品牌這種狀態還是首見，若不是太累就會要求更換房間。另外，廁所馬桶中有未沖掉的頭髮，周邊不太乾淨還有前住客遺留物品……中央空調吹的是"自然風"，因怕熱要了一台電風扇，但對特別選"諾富特"的我而言，的確有點失望。

• Michael from Germany – 1 April 2024 (9/10)

  Very helpful front desk. Everyone is willing to help.
  Laundry facilities is great addition
  
  What could be improved: Charge for broken glass

Surroundings

Facilities