Hyatt House Shanghai New Hongqiao

Hyatt House Shanghai New Hongqiao Overview

First Impressions

Pulling up to Hyatt House Shanghai New Hongqiao, the first thing you notice is how calm it feels — especially given that you’re technically still in Shanghai. The Qingpu District has a different pace to it, less frantic than the city center, and the hotel fits right into that vibe. The lobby is clean, modern, and well-organized without trying too hard. Check-in was smooth, and the staff actually seemed happy to help rather than just going through the motions.

Location & Neighborhood

Okay, so let’s be honest — you’re not walking to the Bund from here. This is out on Huqingping Highway in Qingpu, which puts you closer to the National Exhibition and Convention Center than to the tourist hotspots. But that’s kind of the point. If you’re in Shanghai for a trade fair, a business trip, or just want a quieter base without paying downtown prices, this location genuinely makes sense. Couples seem to rate it particularly well for that reason — there’s something nice about being slightly removed from the chaos. And the free parking is a real bonus if you’re renting a car or getting around independently.

The Room

The rooms lean into that extended-stay, apartment-style feel that Hyatt House is known for — and it works. There’s more space than you’d typically expect at a four-star hotel, and the layout feels thought through rather than just functional. I mean, you’ve got actual kitchen facilities, which sounds like a small thing until you’ve been traveling for a week and just want to make your own coffee in the morning. Everything was clean and well-maintained, nothing felt worn out or tired.

Facilities & Day-to-Day

The hotel has a gym and a pool, which are honestly solid for this category — not huge, but well-kept and rarely overcrowded. The on-site dining is decent enough for a weeknight dinner when you don’t feel like venturing out, though Qingpu has some good local spots worth exploring if you have the energy. Wi-Fi was reliable throughout, which matters more than people admit when you’re trying to get work done. It all sort of adds up to a place that doesn’t create friction — things just work.

Why Guests Love It

The rating sits at 7.8 out of 10, which feels about right — this isn’t a flashy showpiece hotel, but it delivers consistently on the things that actually matter day to day. Couples in particular tend to rate the location well, and you can see why — there’s a relaxed, almost residential quality to the area that makes it feel like a bit of a retreat. The free parking alone sets it apart from a lot of Shanghai options where that kind of thing costs a small fortune. Honestly, if you’re looking for a comfortable, well-run four-star base in the New Hongqiao area, this one is hard to argue with.

Hyatt House Shanghai New Hongqiao Accommodations

Reviews of Hyatt House Shanghai New Hongqiao

• Thuy from Hong Kong – 7 September 2024 (8/10)

  Thế breakfast is great. The location is a bit not convenient because far from the city centre.

• Rata from Cambodia – 26 July 2024 (8/10)

  Ok
  
  What could be improved: Ok

• Kah from Malaysia – 22 June 2024 (7/10)

  Big unit and comfortable, walking distance to Branded Premium Outlet, like Gucci, Prada, Burberry, etc
  
  What could be improved: Location is a bit far from the city centre; you need to travel with train and taxi, taxi fare is not cheap, train is about an hour to the city centre

• Roxanne from Philippines – 6 May 2024 (8/10)

  We enjoyed the spacious rooms and the breakfast buffet with traditional food offerings. The proximity to the outlet stores was also nice.
  
  What could be improved: I think the rooms need deep cleaning – our allergies were really bad during our stay there. The carpet and the curtains needs deep cleaning. Microwave oven in room 1812 was not working too.
  
  Also, the front desk girl was very unhelpful and was not a good listener to my questions/request. She was like a robot just answering the same thing over and over.
  
  Furthermore, you need to fix the communication between your property and booking.com. Their website said any date adjustments can be done through the property but the property threw it back to booking.com to adjust. This was not easy to do prior to our arrival since we were on a cruise and were at sea for 2 days prior with no internet access and couldn't call the property. After we checked in to the hotel, we called booking.com and was on hold for a long time. It took at least half an hour to complete the date adjustment – a simple thing like that.
  
  Next time, how do we trust what we read on your website then?

• Zaafar from Pakistan – 15 April 2024 (9/10)

  Rooms had all facilities , everything was clean. Staff was good
  
  What could be improved: The location was not convenient if you didn't have your own car. Metro was 1.5km away.

• Subhash from India – 12 April 2024 (9/10)

  very very far away from city

• Hamidreza from Iran – 12 November 2023 (8/10)

  Good breakfast, clean rooms , good view
  
  What could be improved: Location far from city center

• Morteza from United Arab Emirates – 8 November 2023 (9/10)

  Cleaned
  
  What could be improved: Staff does not know english mostly

• Husnain from South Korea – 3 October 2023 (8/10)

  The hotel is good value for money but little far from city center, but in the offered price , it’s very decent. I would like to stay again if opportunity arises

• Ning from United Kingdom – 6 September 2023 (9/10)

  Staff is friendly. Room is very spacious and clean. Bed is super comformtable, not the sofa bed though. Breakfast is excellent with abundant choices of chinese and international food.
  
  What could be improved: Charge extra 175yuan per night for setting up the sofa bed for a family room that is expected to accomodate 2 adults and 2 children.
  Swimming pool is crowded for guests with some lesson going on.

Surroundings

Facilities