

Hotel Description
Welcome to the luxurious HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel, a distinguished 5-star establishment nestled in the heart of Shanghai’s vibrant Xuhui district. This elegant property stands proudly at 12 Hengshan Road, one of Shanghai’s most coveted addresses known for its tree-lined avenues and sophisticated atmosphere. With an impressive rating of 8.4, this exceptional hotel has established itself as a premier destination for discerning travelers seeking an authentic yet refined Chinese hospitality experience. HUALUXE, IHG’s luxury brand designed specifically for Chinese guests and international travelers who appreciate Chinese culture, brings together the best of Eastern hospitality traditions with modern luxury amenities.
Located in the historic and cultural Hengshan Road area, the hotel offers guests an ideal base from which to explore Shanghai’s rich tapestry of experiences. The property sits in the former French Concession, an area renowned for its unique blend of European architecture and Chinese heritage. Within walking distance, guests can discover the artistic hub of Tianzifang, the shopping paradise of Xujiahui, and the cultural landmark of Shanghai Conservatory of Music. The hotel’s strategic location also provides convenient access to key business districts while remaining a peaceful sanctuary away from the city’s bustling center. Just a short stroll away are charming cafés, boutique shops, and hidden gardens that capture the essence of this fascinating neighborhood, often referred to as Shanghai’s most beautiful area.
The HUALUXE Shanghai Twelve At Hengshan embodies the perfect fusion of traditional Chinese aesthetic values and contemporary luxury. Each meticulously designed space within the hotel reflects elements of Chinese culture through sophisticated décor, thoughtful touches, and an unwavering attention to detail. The well-appointed rooms and suites serve as tranquil retreats where guests can unwind in comfort after a day of exploration or business engagements. The property’s impressive 8.4 rating speaks volumes about its exceptional service standards, with previous guests consistently praising the attentive staff who embody the warmth and grace of Chinese hospitality. From the moment of arrival, guests are enveloped in an atmosphere of refined elegance that is distinctly HUALUXE – where traditional tea ceremonies might complement modern check-in processes, and where quiet luxury prevails over ostentatious displays of opulence. Whether visiting Shanghai for business or leisure, HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel offers an authentic immersion into Chinese luxury hospitality while providing all the modern comforts expected of a world-class 5-star establishment in one of Asia’s most dynamic cities.


Facilities
General:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Packed lunches
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Parking:
- Parking garage
- Accessible parking
Outdoors:
- Sun terrace
- Terrace
- Garden
Wellness:
- Kids’ pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Water slide
- Hot spring bath
- Hammam
- Hot tub/Jacuzzi
- Massage
Activities:
- Tour or class about local culture
- Happy hour
- Kids’ club
- Children’s playground
Food & Drink:
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
Languages spoken:
- English
- Chinese
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Reception services:
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay:
- Parking
- 2 restaurants
- Free WiFi
- Free parking
- Family rooms
- Room service
- Facilities for disabled guests
- Non-smoking rooms
- Water slide
- Tour desk
Entertainment and family services:
- Indoor play area
- Babysitting/child services


Rules
Pets:
- Pets are not allowed.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 14:00
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.