Hotel Indigo Shanghai Jing’An by IHG

Hotel Description

Welcome to the exquisite Hotel Indigo Shanghai Jing’An by IHG, a magnificent 5-star establishment nestled in the vibrant heart of Shanghai’s prestigious Jing’an District. This remarkable property stands proudly at No. 28 Yutong Road, offering guests an unparalleled blend of luxury, sophistication, and authentic Shanghai charm. With an impressive guest rating of 8.7, Hotel Indigo has established itself as one of the most highly-regarded accommodations in the city, consistently delivering exceptional service and memorable experiences to discerning travelers from around the globe. The hotel’s strategic location in the Jing’an District places guests at the epicenter of Shanghai’s cultural and commercial hub, with convenient access to the city’s most coveted attractions, upscale shopping venues, and gourmet dining establishments.

The Jing’an District, where this exceptional hotel is situated, is renowned for its fascinating juxtaposition of traditional Chinese heritage and ultramodern development. Just a short stroll from the hotel’s elegant entrance, guests will discover the magnificent Jing’an Temple, a Buddhist temple dating back to the 3rd century, which stands as a serene spiritual oasis amidst the urban landscape. The nearby Nanjing Road, Shanghai’s premier shopping street, offers an unrivaled retail experience with its vast array of luxury boutiques, department stores, and local specialty shops. Business travelers will appreciate the hotel’s proximity to Shanghai’s commercial centers, while leisure guests can easily explore iconic landmarks such as People’s Square, the Shanghai Museum, and the enchanting former French Concession area with its tree-lined avenues and charming architecture. The hotel’s location near multiple metro stations ensures that the entirety of Shanghai’s wonders remains readily accessible to guests throughout their stay.

At Hotel Indigo Shanghai Jing’An by IHG, the commitment to excellence extends beyond its prime location to encompass every aspect of the guest experience. This distinctive 5-star property embodies the IHG brand’s renowned dedication to quality while offering a unique design aesthetic that draws inspiration from Shanghai’s rich cultural tapestry. The hotel’s thoughtfully appointed accommodations feature plush furnishings, cutting-edge technology, and artistic elements that reflect the dynamic spirit of the surrounding neighborhood. With its outstanding 8.7 rating, guests can expect impeccable service from a professional staff trained to anticipate and exceed expectations. Whether visiting Shanghai for business, leisure, or cultural exploration, Hotel Indigo Shanghai Jing’An provides an exceptional home base from which to discover the countless treasures of China’s most cosmopolitan city. The hotel’s sophisticated ambiance, combined with its dedication to authentic local experiences, creates a truly immersive stay that captures the essence of modern Shanghai while honoring its storied past. From the moment of arrival to the final farewell, guests at Hotel Indigo Shanghai Jing’An are treated to an unforgettable journey into luxury and discovery in one of the world’s most fascinating destinations.

Rooms

• Estimated price from: $157. Standard Twin Room with 2 single beds for Max persons: 3
• Estimated price from: $157. Standard King Room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $157. Standard Room for Max persons: 2
• Estimated price from: $193. Premium King Room with 1 extra-large double bed for Max persons: 2
• Estimated price from: $193. Premium Twin Room with 2 single beds for Max persons: 2
• Estimated price from: $261. Premium King Room with City View with 1 extra-large double bed for Max persons: 2
• Estimated price from: $490. King Suite – Non-Smoking with 1 extra-large double bed for Max persons: 2

Reviews

• Ying from Spain – 2 May 2025 (9/10)

  1. Stylish and modern design — the rooms are spacious, and having a 58m² room with a large bathtub is quite special for Shanghai.
  2. Comfortable bed, shower, and bathroom.
  3. Great breakfast selection — everything was delicious, and the live cooking stations were a nice touch.
  4. Very friendly staff at the breakfast restaurant, and a special mention to the night shift receptionist on April 20–21.
  5. Excellent location, with convenience stores just downstairs and many restaurants and cafés nearby.
  
  What could be improved: 1. The lobby is a bit too dark.
  2. Too few reception counters — one is reserved for concierge — which makes it difficult to manage check-in and check-out during peak hours. There’s no one organizing the queue, so guests often end up waiting a long time. Staff simply serve whoever is in front of them, regardless of who arrived first, leading to a chaotic and disorganized situation. This reflects a lack of management, not individual staff fault.
  3. The service center staff should be more familiar with hotel procedures/product knowledge. We called a few times with simple questions and they were unable to answer. For example, when we asked if we could order a quick breakfast to the room (as our breakfast was included), the operator had to forward the call to reception, which resulted in another long wait. Basic inquiries like this should be handled directly by the service center to reduce the burden on the already overwhelmed reception team.

• Jie from United Kingdom – 4 April 2025 (9/10)

  Excellent hotel and staff.

• Abeer from Australia – 27 December 2024 (9/10)

  The hotel staff is very supportive when you need any help. The amenities are extremely clean and room service do a good job of cleaning up your room.
  
  What could be improved: Nothing to complain about but if I had it to, it would be the lack of muslim friendly options for breakfast.

• Peck from Singapore – 14 December 2024 (9/10)

  Rooms are huge very unlike typical Indigo properties. Feels like a suite with spacious bathrooms and a sizable sofa about 1.5 body length. The study table is a good size and ideal for getting some work done. Equipped with coffee machine and tea making facilities. Front office manager Xavier goes way beyond his duty to ensure you know your way around the property. He also helped me obtain cash from the convenience store when I had problems using the Didi app to get my airport taxi. Amiable and helpful at all times he is indeed an asset to the hotel. Great job Xavier! 黎敏真棒👍
  
  What could be improved: Nothing

• Ersin from Turkey – 17 November 2024 (9/10)

  Super service thanks for all staff,especially Mr Xavier for his warmly hospitality.

• Swee from Singapore – 5 November 2024 (9/10)

  Overall everything is good.
  
  What could be improved: It would be good if the staff can read/speak simple english.

• Feiluola from Australia – 31 January 2024 (9/10)

  Great facilities, the hotel is arty and modern, the room I booked was spacious and the service was great! Very clean room and comfortable bed. The location of the hotel is great.
  
  What could be improved: Nothing

• Lijen from United States – 19 September 2023 (9/10)

  The location was excellent. It is considered to be in the centrally located Jingan Area, but not right smack in the middle so as to be too busy and noisy. The hotel was just completed a few years ago and so the rooms are still very new. The room are large and comfy. It is situated in a newly developed commercial district sitting up against the Suzhou River so rooms situated higher should be able to to enjoy nice river views as well as views of the Bund. It is only a few minutes walk to the Hanzhong Road subway station with lines 1/12/13 so access to other areas of Shanghai is a breeze. The Shanghai Railway station is also just a stone's throw away so you can go on a day trip to neighboring areas such as Suzhou and Hangzhou.
  
  What could be improved: The only thing that was a slight negative was the pool in the basement was not up and running. But that was remedied by having access to pool at the Intercontinental which was just next door.

• Wei from Taiwan – 27 December 2024 (8/10)

  Nice lobby with pleasant smell

• Lorraine from Hong Kong – 7 December 2024 (9/10)

  Services are excellent

SURROUNDINGS

Facilities