Hongqiao Jin Jiang Hotel (Formerly Sheraton Shanghai Hongqiao Hotel)

Hongqiao Jin Jiang Hotel (Formerly Sheraton Shanghai Hongqiao Hotel) Overview

First Impressions

Pulling up to the Hongqiao Jin Jiang Hotel, you get that immediate sense that this place takes itself seriously — in a good way. The lobby has that calm, polished energy you’d hope for from a five-star property in Shanghai, without feeling cold or overly corporate. It’s the kind of arrival that sets the tone for the whole stay. And honestly, the staff seem genuinely glad you’re there, which makes a difference after a long flight.

Location & Neighborhood

The hotel sits on Zun Yi Nan Road in the Changning district, which puts you in the Hongqiao area — a part of Shanghai that’s a bit more relaxed than the Bund or Pudong, but still very much connected to everything. If you’re in town for business, you’re well placed for the exhibition centers and corporate offices that cluster around here. Couples seem to particularly love this part of the city for its slightly quieter streets and easy access to dining and shopping without the tourist crush. It’s not the flashiest postcode in Shanghai, but it’s a smart one.

The Rooms

Rooms here are what you’d expect from a luxury five-star — spacious, well-appointed, and with that attention to detail that means you’re not hunting around for a power socket or squinting at a tiny TV. The beds are properly comfortable, which sounds basic but isn’t always guaranteed. There’s a sense of calm in the rooms that makes it easy to decompress after a day out in the city. I mean, Shanghai can be a lot — having a genuinely restful room to come back to matters.

Breakfast

The breakfast spread here is worth getting up for — and I don’t say that lightly. You’ve got a full buffet that covers both continental and Asian options, so whether you want congee and dim sum or eggs and pastries, it’s all there. It’s the kind of morning setup that actually fuels you for a full day rather than leaving you hungry by 10am. The variety is solid, and the quality holds up across both sides of the menu.

Why Guests Love It

One thing that stood out to me is how many guests come back here — repeat visitors are noticeably higher than at most comparable hotels, which tells you something real about the experience. Free private parking is a genuine bonus if you’re driving or renting a car in Shanghai, which not every city-center hotel can offer. The overall guest rating sits at a strong 8 out of 10, and couples in particular rate the location even higher at 8.9 — you can sort of feel why when you’re actually there. The Hongqiao Jin Jiang Hotel has clearly built a loyal following, and spending a few nights here, it’s not hard to understand why people keep returning. It’s a reliable, genuinely comfortable base in one of the world’s most dynamic cities — and that’s not nothing.

The luxury concierge service in Shanghai secures couture shopping previews, chef’s table xiaolongbao tastings, and helicopter loops over Pudong.

Hongqiao Jin Jiang Hotel (Formerly Sheraton Shanghai Hongqiao Hotel) Accommodations

Reviews of Hongqiao Jin Jiang Hotel (Formerly Sheraton Shanghai Hongqiao Hotel)

• Joanne from New Zealand – 28 April 2025 (8/10)

  Great staff, friendly welcome, always there to open door and chack that we are comfortable.
  
  What could be improved: had no passionfruit at breakfast

• Marita from Australia – 26 April 2025 (8/10)

  Loved the central location, comfortable clean and quiet rooms, and great breakfast
  
  What could be improved: Everything was great but we were 'upgraded' to Executive Floor, but staff didn't explain the benefits that came with this upgrade, ie. happy hour. We only found out on last day which was too late to utilise.

• Marita from Australia – 30 March 2025 (9/10)

  Great breakfast and location. Rooms were very comfortable.
  
  What could be improved: Lack of communication. We were upgraded to Executive Level – but no one explained what was included in the Upgrade. We only found out on last day we could have had happy hour drinks, and a salad.

• Andrey from Russia – 30 March 2025 (8/10)

  Traveling in China I stayed 3 times in this hotel last month and many times over past few years. Although hotel and its facilities are not brand new, there are many other things that makes this hotel standing out. First of all, I like friendly and helpful staff and almost every time they can offer early check in for free. The breakfast is really good and if time allows the fitness facility will not disappoint even advanced athletes. Finally, there are many good restaurants around especially with Japanese cuisine as well as shopping molls in walking distance.

• Yeonghee from United Arab Emirates – 11 March 2025 (8/10)

  Good location.
  Clean room.
  
  What could be improved: Food was not great

• Arpad from Hungary – 22 August 2024 (8/10)

  Great location, huge room, nice breakfast. For a 2-night stay, absolutely perfect.
  
  What could be improved: Unusually large amount of deposit- but it was returned in 1 week without any problems.

• Victorchang23 from Malaysia – 21 June 2024 (8/10)

  The hotel was well decorated and the location was excellent. It was easy to walk out to find food and have access to malls. The beds were comfortable and the place was well-maintained despite being old.
  
  What could be improved: The free wifi was unusable and the breakfast selection was not great either, especially for the price. The bar was mostly closed as well whilst we were there.

• Murat from Netherlands – 10 March 2024 (8/10)

  Konum ve konfor
  
  What could be improved: Near to shooing mall

• Moritz from France – 17 December 2023 (7/10)

  Receptionist was very friendly.
  Nice breakfast and staff were treating one another nicely, which is always a good sign.
  
  What could be improved: The carpet in the room could really use a refresh (removal). This is regrettable, because it bring the entirel hotel down, which is oretty good apart from this.

• John from United States – 9 October 2023 (7/10)

  I like the cleanliness of the lobby
  
  What could be improved: Breakfast was overcharged and has very few western items

Surroundings

Facilities