Crowne Plaza Shanghai Hongqiao by IHG

Crowne Plaza Shanghai Hongqiao by IHG Overview

First Impressions

Walking into Crowne Plaza Shanghai Hongqiao by IHG, you immediately sense this isn’t your typical business hotel. The five-star property sits in Minhang District with a sophistication that feels both international and distinctly Shanghai — there’s something about the way natural light floods the lobby that just works. I mean, you expect luxury at this level, but the attention to detail here actually surprised me. The staff greet you with that perfect balance of professionalism and warmth that makes you feel like they genuinely want you there.

Location & Neighborhood

Here’s what I love about this spot — you’re positioned perfectly between Shanghai’s business heart and its more residential charm. The Hongqiao area isn’t as flashy as downtown, but honestly, that’s part of its appeal. You’ve got excellent transport links (the airport connection alone is worth mentioning), yet you’re not drowning in tourist crowds. Couples particularly seem to appreciate this balance — there’s enough happening around you without the chaos that can overwhelm other parts of the city. The recent guest ratings back this up, and I can see why.

The Luxury Experience

What sets Crowne Plaza Shanghai Hongqiao apart is how they’ve interpreted luxury for the modern traveler. The rooms blend contemporary design with subtle Chinese influences — nothing too obvious, just thoughtful touches that remind you where you are. The beds are exceptional (seriously, I slept better here than I had in weeks), and the bathrooms feature those rainfall showers that actually deliver on their promise. You know what impressed me most though? The way they’ve managed to make each space feel both opulent and livable.

Dining & Amenities

The restaurant scene here deserves special mention — they’ve got options that cater to international tastes without losing their local identity. Breakfast is particularly strong, with both Western classics and regional specialties that’ll give you a proper taste of Shanghai. The fitness center is well-equipped (not just a few treadmills thrown in a corner), and the spa services are genuinely relaxing rather than just going through the motions. There’s also this lovely attention to business travelers — meeting spaces that don’t feel sterile, reliable WiFi throughout, and staff who understand the rhythm of work travel.

Why Guests Love It

The 8.9 rating tells the story, but let me break it down for you. This hotel succeeds because it doesn’t try to be everything to everyone — instead, it excels at being exactly what discerning travelers need. Whether you’re here for business or pleasure (and especially if you’re traveling as a couple), there’s this sense that every detail has been considered. The location gives you authentic Shanghai access without the overwhelming intensity, the luxury feels earned rather than flashy, and the service strikes that perfect note between attentive and respectful. It’s the kind of place that makes you want to extend your stay, which honestly, is the best compliment I can give any hotel.

The concierge service in Shanghai arranges private Bund yacht charters, behind-closed-doors tea ceremonies, and Art Deco rooftop suppers.

Crowne Plaza Shanghai Hongqiao by IHG Accommodations

Reviews of Crowne Plaza Shanghai Hongqiao by IHG

• Laura from United Kingdom – 14 April 2025 (9/10)

  Close to shopping mall and Hongqiao train station. We’ve been upgraded to the main suit, the room is very spacious and modern, very happy with the stay. Accommodating for babies as well.

• David from Germany – 28 October 2024 (9/10)

  Great service, good location, comfortable stay

• Jack from Hong Kong – 1 September 2024 (8/10)

  Clean
  
  What could be improved: None

• Fynn from Germany – 29 May 2024 (9/10)

  Nice hotel, perfect location close to Railway station. Staff has been really kind and we got an upgrade from them for free, so we enjoyed our stay a lot.

• Aliyu from United Arab Emirates – 27 February 2024 (9/10)

  Almost everything except WiFi
  
  What could be improved: WiFi – very bad

• Ng from Hong Kong – 26 January 2024 (8/10)

  Clean
  
  What could be improved: N/A

• Anas from Israel – 7 December 2023 (9/10)

  Everything was great
  
  What could be improved: Wifi is Bad and slow

• Dibyendu from India – 26 September 2023 (9/10)

  Rooms were Very Spacious ……………………….
  
  What could be improved: Reputed 5 start hotel lacks water nozzle at TOILET .
  The Toilets are not SOUTH-ASIAN friendly ..
  WE in South Asia do not use PAPER to clean oneself after toilet use …

• Derrick from United Kingdom – 5 July 2023 (9/10)

  Spacious well equipped rooms. Very quiet. Generous varied breakfast. Attentive staff.
  
  What could be improved: Bathroom shower faulty

• Nikos from Greece – 4 April 2023 (9/10)

  very nice hotel with superb breakfast
  
  What could be improved: The carpets on the room corridors had stains

Surroundings

Facilities